Baby Zone Direct uses Fastway couriers and Australia Post to transport goods throughout Australia.

Unfortunately Fastway Couriers will only transport items weighing up to 25kg per item. This means that most furniture items will have to be quoted separately by a furniture removalist at the time of processing your order. We will require approximately 5 days to obtain a quote for furniture and then will email you with the quote.

A minimum fee of $10 for all deliveries applies. This differs depending on distance from Sydney and weight of product. When placing orders please select the area that best represents your location. These areas are pre set and are mandatory to complete in order to calculate freight. We do not deliver to PO Box’s or isolated rural properties. Alternate delivery address may be given.

Generally all items will take between 6 to 10 days to deliver. Any items out of stock may take up to 6 weeks but you will be notified of this when order is processed. Any cot or nursery furniture orders may take up to 12 weeks to come into stock. This is out of our hands as furniture manufacturers do indicate 12 weeks as a worse case scenario.

Fastway Couriers and Australia Post are able to track your order via the internet so it should be easy to trace at every stage of the delivery.

If you are not home when a delivery attempt is made Fastway will leave a calling card and indicate another time for the next delivery attempt.

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